The English

Funeral Director

QUESTIONS & ANSWERS


It will be years before I need a funeral - why should I plan now?

You can certainly wait to make your plans if you feel you have time. Two things are guaranteed in life – you will need some form of a funeral one day, and it’s getting more costly each year. So even if you don’t need to plan it now – it makes sense to fix its cost by paying for it now.


Can I plan a Church service as well as a service at the chapel?

Within reason you can plan whatever you want. Many of our Planholders select their favourite hymns to accompany the service. Others have a song that means a lot to them or a piece of music they know they will be remembered by.


What if I die away from home or on holiday?

We recommend that your travel policy includes full repatriation cover.


Will my Plan cover the funeral the UK or the country I have chosen the live in?

The plan has a dual country cover that will provide for a funeral plan in the UK as well as the

country you have chosen to live in.


What happens if I die before I complete the instalment payments?

Your funeral will be arranged in accordance with your Plan. The balance will be paid by your

executors or from your estate.


Can I arrange a Plan for someone else?

Yes. Confidentiality is assured. All correspondence will be sent directly to the person arranging the plan.


Will there be any further cost for my executors?

Once paid for, the services of the Funeral Director detailed in your Plan are guaranteed to be covered (in accordance with the Terms & Conditions). Your executors may wish to pay for additional services at the time of the funeral.


What if my circumstances change?

You shouldn't worry about taking the decision to make your plans now, we know that

circumstances change with the years so are happy to take direction from you should you wish to make changes to your initial Plan. Although certain additions may increase the cost, you can be certain that the details you want will be respected in the service you get.



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